April 1, 2019

Microsoft Healthcare Bot brings conversational AI to healthcare

This article appeared first here.

“Today we announced the general availability of the Microsoft Healthcare Bot in the Azure Marketplace. The Microsoft Healthcare Bot is a cloud service that powers conversational AI for healthcare. It’s designed to empower healthcare organizations to build and deploy compliant, AI-powered virtual health assistants and chatbots that help them put more information in the hands of their users, enable self-service, drive better outcomes, and reduce costs.

The Healthcare Bot service has several unique aspects:

  • Out-of-the-box healthcare intelligence including language models to understand healthcare intents and medical terminology, as well as content from credible providers with information about conditions, symptoms, doctors, medications, and even a symptom checker.
  • Customization and extensibility, which allows partners to introduce their own business flows, and securely connect to their own backend systems over HL7 FHIR or REST APIs. The service model allows our partners to focus on the important things like their key business needs and their own flows.
  • Security and compliance with industry standards, such as ISO 27001, ISO 27018, HIPAA, Cloud Security Alliance (CSA) Gold, and GDPR which we consider as table stakes in this industry. We also provide tools and out-of-the-box functionality that help our partners create secure and compliant solutions.”

Read the full article here.